ManageEngine Enhances FacilitiesDesk (CMMS - CAFM )Software; Offers Greater Customization and Building Maintenance Capabilities

AUSTIN, TX, September 22, 2010 – ManageEngine, makers of a globally renowned suite of cost effective network, systems, security, applications and facilities management software solutions, today announced a new version of its integrated facilities management software, ManageEngine FacilitiesDesk. This latest edition provides greater flexibility through extensive customization capabilities and adds the ability to manage the physical infrastructure, from individual offices to entire buildings.

The new FacilitiesDesk software allows facilities professionals to ensure the physical infrastructure for which they are responsible is properly maintained. Using the application’s calendar function, preventative maintenance and recurring housekeeping activities - such as electrical wiring checks, safety inspections, carpet cleaning and wall painting - can be scheduled in advance to ensure they are performed on-time. And because the software is easy-to-use, employees too can use FacilitiesDesk to quickly notify the facilities team in the event a problem, a water leak for example, should occur.

New customization capabilities make the job of facilities professionals easier. Working with the templates that are part of FacilitiesDesk, in only a minute or two administrators may customize request forms by choosing to auto-populate some values, hide fields that aren’t needed in certain situations, rearrange fields to display information in a specific order, and other options. The result of such extensive customization is a form that is tailored specifically to the needs of that environment.

"We've been on the lookout for a suitable facilities, admin and maintenance management solution for quite some time now and FacilitiesDesk quickly became our tool of choice for several of our facilities, admin and maintenance related tasks," said Ragid Kader, infrastructure & facilities administrator at Qatar Gas Transport Company Limited (Nakilat) QSC. "Now when users call with a problem, we are able to address the problem faster as we have the best facilities and maintenance management software. With FacilitiesDesk we are able to gain complete control of facilities, asset and maintenance operations."

"Facilities professionals are faced with a growing list of responsibilities and management's expectation that they are controlling operating costs while maintaining the infrastructure," said Ananda Raman Krishnan, product manager, ManageEngine FacilitiesDesk. "We've designed FacilitiesDesk to help these professionals stay ahead of the game through proper planning, and quickly address incidents when they do occur. We know what keeps facilities professionals awake at night!"

The new features found in FacilitiesDesk join an already extensive list of capabilities designed to allow facilities professionals to take complete control of maintenance management for both facilities and assets. FacilitiesDesk is available in two versions - Computerized Maintenance Management Software (CMMS) and Computer Aided Facilities Management (CAFM). While each version provides specific benefits, the two are designed to easily integrate, offering a robust feature set, including tracking and management of assets, work orders, and maintenance requests; as well as portfolio and move management.

Pricing and Availability

ManageEngine FacilitiesDesk is available as a downloadable file for both Windows and Linux platforms. A 30-day fully functional trial edition is freely available for evaluation from the website. Pricing starts at $275 for the CMMS Standard Edition; the Enterprise CAFM Edition starts at $995 (annual subscription). Perpetual licensing models are also available.

For more information please visit the product web page at http://www.manageengine.com/products/facilities-desk/index.html

About ManageEngine

ManageEngine is the leading provider of low-cost enterprise IT management software and the only one making the 90-10 promise – to provide 90 percent of the capabilities offered by the Big 4 at just 10 percent of the price. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services platform. ManageEngine products are easy to install, setup and use and offer extensive support, consultation, and training. More than 40,000 organizations from different verticals, industries, and sizes use ManageEngine to take care of their IT management needs cost effectively. ManageEngine is a division of ZOHO Corporation. For more information, please visit www.manageengine.com.

Media Contact:
Greg Wise
Weber Shandwick, for ManageEngine
+1–512–794–4716
gwise@webershandwick.com

Ashish Kuriakose
ManageEngine
ashish@manageengine.com

HVAC Maintenance

Buildings today need proper operating systems not only for people comfort but also for equipments. For example, all your telecommunications systems requires specific environment to operate properly. To achieve this, you need to have your HVAC systems always in top condition.

To prevent any problem for your HVAC systems, proper maintenance chart should be developed. And its always good to have a cmms software to implement the maintenance chart and also to keep track of all the maintenance activities.

HVAC Maintenance check should include

General Checks :

Thermostat : Check thermostat settings to ensure comfortable cooling and heating.

Electrical Connections : Check and tighten all electrical connections, loose and faulty electrical connections can be unsafe and also reduces lifetime for major hvac components.

Lubrication : Lubrication is a must for all moving parts, this not only reduces the noise levels but also improves the life by reducing friction and ensures smooth operation of moving parts.

Drains : Check drains for any blocks, a plugged drain may cause water damage and affects HVAC performance

System Check : Check system start, run and stop to ensure proper and safe functioning.

Cooling Checks :

Coils : Check and clean evaporator and condenser coils. Clean coils improve the ability to cool fast and saves energy.

Refrigerant : Check refrigerant level and adjust if needed. Maintain optimal level of refrigerant makes your HVAC system more efficient.

Blowers : Inspect and clean blower assembly (includes blower housing, blower wheel and motor). Airflow problems can reduce system efficiency

Heating Checks :

Gas or Oil : Check all connections, pressure, burners for leaks and cracks for safe and efficient running.

Using FacilitiesDesk cmms software maintenance module you can keep track of every HVAC system. You can also create multiple maintenance activity schedules along with checklists and safety tips to keep the system running effectively and efficiently.

FacilitiesDesk Partner Program

FacilitiesDesk MarketPlace

We aim to offer the finest solutions with services to clients all over the globe. FacilitiesDesk believes that novel solutions, superior technologies and strong partners are the key elements for client satisfaction. That is why we are always on the watch to develop our partner network to new geographies.

Improve your profit

As a FacilitiesDesk partner, you will broaden your business solution and turn out to be more successful. You gain help in selling, developing, marketing and delivering FacilitiesDesk Software to the growing demand of the Computerized Maintenance Management System (CMMS) and Computer Aided Facilities Management Software(CAFM) market.

Benefits FacilitiesDesk Partner Program:

• Sturdy positioning of your value proposition and competency
• Expanded business opportunities
• Shared strategic sales and marketing initiatives
• Access to a broad and strong growing customer base
• Access to the expanding and high potential ManageEngine FacilitiesDesk community

Want to know more? Contact FacilitiesDesk

Happy Reselling!

Facilities-asset-maintenance-management-software

A nice review of FacilitiesDesk by WarePrise.com

It can be quite challenging for organizations to manage multiple facilities and assets which are located in various sites. One way to overcome this would be to utilize a facilities, asset and maintenance management software.

I can recommend is ManageEngine’s FacilitiesDesk – an integrated, web based facilities management software.

Thanks WarePrise for the nice review.

Try FacilitiesDesk

How easy to get a evaluation copy of a CMMS/CAFM software ? How often you feel, why it is difficult to get a evaluation copy or access to a online demo of a CMMS or CAFM software ?

Most of the time you end up making a decision based on the limited resources available on the net. Thats why, we at FacilitiesDesk have all the options open

You can play with online demo or you can download a evaluation copy. No form registration, we have a strong belief that if you like the product you will comeback. You download the product, evaluate it against your requirements or play with the online demo. If it meets the requirements the next step is to look at the pricing. Again you have the complete information on pricing in our website with the option to buy online.
Forgot to mention, you have free support during your evaluation.

CAFM Pricing

From whatever we read on internet its all about six figure investment to implement a CAFM System. If the cost of the software itself is huge added to that you have annual maintenance cost for the software that will be in four to five figure range then how to justify the selection of software. For any organization (small, medium or large ), it will be impossible to afford a CAFM system with that pricing.

ManageEngine FacilitiesDesk takes a different tack. We have a one user free version and we have published our pricing starting from 995 $. No hidden costs, Come on, I hear you say, how can a product that costs 80-90% below the competition be just as good? Actually we say our product is better, but don't take my word for it. Try it out yourself . You have the following options to try

Product Demo link
http://demo.facilitiesdesk.com

Product Download link
http://www.manageengine.com/products/facilities-desk/download.html

Product Pricing
http://www.manageengine.com/products/facilities-desk/store.html

Improved performance - WWF Malaysia

WWF - Malaysia automates support operations to achieve improved performance in tracking assets dynamically, managing asset maintenance with FacilitiesDesk.

Business Challenge

The global conservation organization, WWF-Malaysia has worked on important conservation projects, from saving endangered species such as tigers and turtles, to protecting our highland forests, rivers and seas. As they grew and their area of work varies from Species, Forests, Freshwater, Marine, Environmental education, Policy, all these demanded access of lots of resources and tools to manage activities. And the challenge is to manage all those resources, assets and their facilities avoiding manual and paper based process.

WWF - Malaysia started relying on spreadsheets and their email system to facilitate information gathering and retention; and notify them on critical dates. At times, institutional memory was used on certain issues. This system was quite laborious and time-consuming for administrators to manually manage information and facilities management activities.

WWF - Malaysia therefore decided to implement software that featured the integrated facilities management capabilities and generated reports that were relevant to the environmental tasks carried out. They evaluated many leading facilities management and reporting software to identify what best suited their needs. While some of them had fewer features and lack of efficient pre-sales support, others carried exorbitant price tags.

WWF - Malaysia was in need of a simple and cost-effective, easy-to-use yet feature-rich tool to eliminate its issues relating to asset management and reporting.

The Solution

A clear vision to keep track of assets that are on the move, to maintain dynamic service history and notify the support operations personnel on critical dates compelled WWF - Malaysia to try out several alternatives. The choice of software narrowed down to FacilitiesDesk.

A qualified list of innate features and dynamic support came in as major attractions for WWF - Malaysia to immediately choose and deploy the software. Being a NGO environmental management organization, WWF - Malaysia wanted to "Go Green" with FacilitiesDesk. Facility sector of support operations at WWF - Malaysia found it quite easy to use the Web-based Facilities Management Software to maintain, track and manage assets and reporting from a central console. In clear terms, FacilitiesDesk had significantly simplified Facilities Management activities support operations staff at WWF - Malaysia.

The FacilitiesDesk Advantage

One of the many features that had compelled WWF - Malaysia to choose FacilitiesDesk was its extensive list of Reports. Many of these were found to be quite essential to meet the needs of tracking tons of activities happening with WWF - Malaysia. The ability to schedule report generation with an option to send it to a customized list of addresses came in as added advantage. Moreover, the fully web-based and intuitive user interface enabled easy access and usage of FacilitiesDesk even by front line officials, who are not familiar with Software Technology, resulting in a clear dip in the learning curve graph of "non-technical" users.

An important aspect that impressed WWF - Malaysia was the devoted and technically competent support team that provided round the clock support along with quick resolution of issues. Also, FacilitiesDesk's purchasing feature was considered needful because, they were is also looking for a tool to aid the purchasing job function. Being an NGO, it helps them in having an audit trail for both internal & external auditors.

The Outcome

"As our organisation grew in size, we found that recording our data on a simple spreadsheet wasn't good enough. We had to move to a database that could relate one piece of information to another. So, the management decided that we engage on suitable software that can capture this information effectively.

Although we have minimal computer knowledge and just in few weeks of usage, we found FacilitiesDesk software is easy to use thus helps in managing our various resources in the organisation. We find the ability to link one database to another is very useful in consolidating our information on one particular resource.

The structures in the system able us to group relevant information together thus allowing us to present all details in an orderly manner; e.g The division of pages (module) in this software helps us to focus on relevant section of Facility Management i.e. there is the Vendor, Asset, and Purchasing section.

In general, the system has made findings mush easier compare to the traditional way of having different folders for each topic. Here with this system all topics are carefully listed together on a page and separated with just a click away. We have saved plenty of time, energy and papers.

We are pleased with this new system and thank FacilitiesDesk very much"

- Seng Yip Leong, Senior Executive Facilities, Support Operations Department. WWF-Malaysia.

FacilitiesDesk's Work Order Workflow ~ An Overview

A small work flow of Work Order creation & completion cycle in FacilitiesDesk. Here we are not going to get into details of Work Order management of FacilitiesDesk , just an overview.

Step 1: ~ Creation

Requesters from various Sites can raise a Work Request through

• E-mail
• Phone
• Web Portal
• PDA
• Forums
• Chat

Step 2: Automation & Processing

We can automate the whole process by configuring various Business Rules & SLA.

Step 3: ~ Completion

The Supervisor who is assigned to take care of the Work Order will act upon it. He can in turn use the help of a CraftPerson to carry out the task. Registers the Work Log for the Work.
On Completion of the Request he responds to the Requester with the information.


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