Value and benefit of PDA or Handheld device integration offered in FacilitiesDesk 5.7
In general Facilities Management is a dynamic department in any concern. Let us assume a daily scenario in a company with big infrastrucutre facility.
In general Facilities Management is a dynamic department in any concern. Let us assume a daily scenario in a company with big infrastrucutre facility.
Where, a Facility Management staff have to be physically present in the place of issue to fix it. Which means the Facility Services Staff is always on the move as and when a work request in raised.This is where integration with mobile client or a handheld device like Blackberry or an iPhone comes in handy.
In FacilitiesDesk the PDA integration function brings the following benefits for a Facilities Management Staff:
Requests raised through phone calls can now be instantly created from your hand-held device on entering details such as, requester name, request title and description.
- View Request Details then and there
- Assign requests to Supervisors instantly
- Spontaneously add Resolution to a request
- View/Edit Resolutions for a request
- Add Worklog for a request
- Add the time spent details for a request from your mobile device
- Add Craft person Worklog
- Add the time spend details of the craft person too from your hand held device
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