So this is dedicated to them :).
In FacilitiesDesk you can create unlimited users. As per our licensing model cost of the product depends only on the number of Supervisor or Administrator login you have.
So you can have unlimited number of users with FREE of cost.
Here is the list of features that a normal user can do after logging into FacilitiesDesk.
1. User can create Work Request / Maintenance Request / Move Request, generally all kind of Requests.
2. User can check the status of his/her request. Whether it has been fixed or still pending. In his dashboard he can see consolidated status, that conveys about ,"All Requests raised by him", "Completed Requests" ,"Pending Requests". On clicking on the appropriate option it will take him to the filtered result.
3. Add Notes to his request. Can also notify the supervisor associated to the Request through Note addition.
4. Take a print out of his/her request.
5. If given permission by Supervisor he can see all requests raised in his department.
6. Can see Announcements given by Supervisors or Administartors.
7. User can add reminders for themselves. And it would be notified through e-mail.
8. Users can Book conference Rooms present in their Site.They can also invite participants/invitees also.
9. If they want any asset for the meeting they can request it while booking itself.A new work request will be created on behalf of that.
10. Can browse through the Knowledge Base for predefined solutions.
11. User can personalize FacilitiesDesk as per their need. They can change ,
** Default Language
** Theme
** Password
Benefits :
* Reduced support load
* Empower users to identify solutions quickly
* Keep staffs informed
* Your Help Desk is available to your staffs 24X7
* Users can review history of previous requests
* Users get to find their colleagues and their contact details with a search portal
* Get a quick view and knowledge about their space
No comments:
Post a Comment